IRCTC — Indian Railway Catering and Tourism Corporation

IRCTC is a subsidiary of Indian Railways that operates the online reservation system used by the public, the Rail Connect app, on-board and station catering, tourist trains and packaged water. Booking a train ticket online means booking through IRCTC or an app that connects to it; the rules the ticket follows are Indian Railways’ rules.

IRCTC charges a convenience fee per e-ticket, which is not refunded on cancellation. Counter tickets are sold by Indian Railways directly at the station and follow slightly different cancellation and TDR procedures.

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